PinnedThe Dieringer Research Group, Inc. (The DRG)Seeking Business Resilience? Focus on These 3 Areas FirstHow do you think about business resilience? Is it just about “bouncing back?” Like a rubber band? In today’s world, business resilience is…Aug 17, 2022Aug 17, 2022
PinnedThe Dieringer Research Group, Inc. (The DRG)Adaptive Resilience with Lanie JohnsonWatch the video below. The DRG’s President & CEO, Lanie Johnson, talks about how Adaptive Resilience can help people be more accepting of…Sep 15, 2022Sep 15, 2022
PinnedThe Dieringer Research Group, Inc. (The DRG)7 Business Leaders Bringing Adaptive Resilience to LifeWhen The DRG added a component to our website focusing on Adaptive Resilience, we knew we had tapped into something big. Adaptive…Jan 31, 2022Jan 31, 2022
PinnedThe Dieringer Research Group, Inc. (The DRG)Why Is It Important Now To Conduct Marketing Research?If you’re like us, you’re reading that right now it’s more important than ever to conduct marketing research. While we agree with that…Jun 8, 2022Jun 8, 2022
PinnedThe Dieringer Research Group, Inc. (The DRG)Six Degrees of Kevin Bacon Meets CXCheck out this video breaking things down by degrees of separation when it comes to how *all* employees impact the customer experience…Mar 25, 2022Mar 25, 2022
The Dieringer Research Group, Inc. (The DRG)The DRG StoryAs told by Lanie Johnson, President & CEO of The DRG (The Dieringer Research Group, Inc.)Jul 15, 2022Jul 15, 2022
The Dieringer Research Group, Inc. (The DRG)Navigating the Change in Member ExpectationsAn eBook from The DRG for the Health Insurance IndustryMay 16, 2022May 16, 2022
The Dieringer Research Group, Inc. (The DRG)Spotlight on Gen Z: Getting to Know the Next Gen Banking ConsumerMay 16, 2022May 16, 2022
The Dieringer Research Group, Inc. (The DRG)Who Owns CX and EX?The language used around customer experience (CX) can be dramatic. Phrases about being “customer obsessed” or making customer experience…Feb 23, 2022Feb 23, 2022
The Dieringer Research Group, Inc. (The DRG)Brand Trust: Optimism or Cynicism Ahead in 2022?In 2021, brand trust became even more of an it factor, the new currency if you will, for many brands looking to emerge from the pandemic…Dec 13, 2021Dec 13, 2021